Supervisory Workshop
Who Should Attend: All personnel who would benefit from learning more about supervisory responsibilities.
Date, Time & Location: April 20-21, 2021, in the Benelli Room at the Highland Conference Center, 2000 Highland Way, Mitchell, S.D. The workshop on both days will begin at 8:30 a.m. and conclude at 5:00 p.m., with registration starting at 8:00 a.m.
This workshop is limited to a maximum of 48 participants with a minimum of 38 participants. The total cost of the courses and lunches will be $400 per participant. This workshop requires all registrants to take both courses.
The two courses listed below are being organized by Bon Homme Yankton, Central, Charles Mix, Clay-Union, Douglas, Southeastern and Union County electric cooperatives with the assistance of SDREA.
Speaker Information: Alice Dendinger, Senior Professional in Human Resources (SPHR) is an HR consultant, coach and certified mediator who links HR initiatives and programs to the overall business goals and mission of an organization. Her focus is on performance management, assisting those at every level to “work better together.” She has an undergraduate degree in business management and marketing as well as a Masters in communication with extensive additional education/certifications in facilitation and leadership development.
NRECA Courses offered are:
April 20: NRECA Course – 719.1 Building Trust in the Workplace
Without trust on your team, you will never have cohesion and productivity. Trust is the glue that holds everyone together as you work to get the job done. This workshop deconstructs trust to help reveal how to build it. Trust is critical for everyone in the workplace. If people are working hard yet are slow to get results, it could be a foundational problem with trust. Gain tools for trust building and avoiding the traps of trust busting. During this session, we will explore predictive and vulnerability-based trust and how both are critical to team cohesion. Learning objectives include:
- Recognize how trust provides a foundation upon which all other team building activities are built, and how it impacts behavior.
- Distinguish between vulnerability-based trust and predictive trust, and the impact of both types.
- Explain actions that build and break trust, apply a scale of trust-busting behaviors, and re-build trust.
- Establish trust when first working with a new team and maintain that trust.
- Understand how trust provides the foundation for healthy conflict, commitment, accountability and collective results.
April 21: NRECA Course – 721.1 Productive Conflict for Supervisors
Workplace conflict is inevitable. Successful supervisors understand that effective conflict resolution is key to efficient business operations. Believe it or not, conflict is a positive sign that people care about the issue and have energy to put toward solutions. Some of the greatest ideas have come while voicing disagreements or opposing opinions. Learn how to leverage conflict so that you can use it in a positive way within your cooperative. What determines whether conflict deteriorates into a disaster is how it is handled. This course helps co-op supervisors and managers develop strategies for establishing a collaborative atmosphere conducive to resolving conflicts when they arise, helping individuals involved in conflicts understand each other’s point of view and facilitate problem solving. Learning objectives include:
- Learn how to establish a collaborative atmosphere conducive to resolving conflicts when they arise.
- Gain insights into your own response to conflict and that of others.
- Explore the destructive and productive conflict behaviors typical of different behavioral styles.
- Understand how to manage your personal response to conflict situations.
- Discover effective communication strategies to use when engaging in productive conflict with team members and colleagues.
Room Reservations: Contact the Comfort Inn directly by calling 605-990-2400 and ask for the SDREA room block. Room rate is $89 plus tax. Cut-off date is April 5.
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